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Joseph R.

Volunteer
Belford, NJ, USA
Total impact
$2296
Status
Currently Working on a Project

Biography

I am a System Administrator, Cloud Administrator, System Engineer and Cloud Engineer (among a slew of other titles,) who has learned how to make tough decisions and have difficult conversations through 5+ years of experience handling different accounts pertaining to contracts, vendors, and solution discovery.

In most cases I am managing projects from conceptualization to long term support post implementation with SaaS and Enterprise/One Time Fee experience in handling many things from Enterprise Anti-Virus to Firehouse Reporting on mobile devices.

My goal is customer and user satisfaction not simply from implementation and initial roll-out, but through that product's life cycle for the duration that the customer or organization is exposed to it. Whether that means making integral account changes, researching a new possible solution, or implementing new required process for use, I tend to be involved within the entire process.

My work primarily involves:

- Windows Server
- Various AWS services
- G Suite
- VoiP Phone PBX
- Office 365
- Microsoft Teams
- Slack
- Internal LMS
- Solution Artchitecture

Skills

  • Database Administration
  • Engineering
  • Information Technology
  • Management
  • Project Management
  • Training
  • Web Design
  • Web Development

Causes

  • Civil Rights
  • Disaster Relief
  • Disease & Medical Research
  • Education
  • Health & Nutrition
  • Science & Technology
  • Women's Issues
  • Youth Development