This project was completed on May 22, 2018
Matched with Ann F
Matched with
Ann F.

Identify Success Metrics

Posted by
Barbara C.

Program Manager

Posted Date
Mar 3, 2017
Virtual volunteer opportunity
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Impact statement
This project will save us $10,240 , allowing us to continue to provide in-service trainings, family camp and leadership experiences for our children and families struggling with tourette syndrome.

Project Details

What We Need
  • A set of success metrics for the Organization's program such as key performance indicators and secondary performance indicators
  • Guidelines on how to measure success metrics, how often to measure them, and how to present metrics to internal and external stakeholders
What We Have In Place
  • We currently have some data collected and some outcome instruments. We are dedicated to developing and strengthening this area of our organization.
How This Will Help

Currently, we gather some data but we need to focus on better identifying the specific data that tells our story and lets people know what we do and the impact it has. Much of our data is qualitative and this project will help us develop the best methods for gathering qualitative as well as quantitative information about our programs. This will be shared with our constituents and will help us communicate our impact to potential funding sources.

Project Plan

Prep: Prep and Goal Setting
  • Volunteer Manager outlines any current success metrics measurement activities and strategies for the specific program
  • Professional communicates with the Volunteer Manager for a brainstorming/overview session to establish goals for the project
Milestone 1: Analysis of Activity
  • Professional conducts research and analysis to determine the best metrics to track and methods for outcomes measurement and shares the information with the Volunteer Manager
  • Volunteer Manager provides feedback to the Professional on the metrics and measurement methods suggested
  • Professional incorporates Volunteer Manager’s feedback
Milestone 2: Final Deliverable
  • Professional identifies final success metrics and the inputs necessary to track and calculate them, and shares this information with the Volunteer Manager
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About The Org

Our Mission

The New Jersey Center for Tourette Syndrome is a not-for-profit organization committed to the advocacy of children and families with Tourette Syndrome and its associated disorders. Dedicated to delivering high quality services to these individuals, the Center recognizes the importance of educating the public, medical professionals, and teachers about this disorder through programs and affiliations with public schools, health centers, and universities.
To ensure that individuals with Tourette Syndrome are contributing members of their communities and society at large, the Center is committed to leading the development of diagnostic and treatment therapies and actively supporting research for a cure.


(No testimonial has been submitted by Barbara)
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